Where This FairPlay Privacy Policy Applies
This policy covers personal data processed in connection with FairPlay websites, digital services, account functions, communications and other interactions with the brand.
It does not automatically extend to third-party websites, services or platforms reached through external links. Independent services follow their own privacy notices and data-processing practices.
Personal Data FairPlay May Collect
The categories of information involved depend on how you interact with FairPlay and which services are offered in your location.
Account and contact details may include your name, email address, telephone number, date of birth, account credentials and other information you provide during registration or when contacting the platform.
If identity or eligibility checks are lawfully required, FairPlay may ask for further information to verify identity, age or another relevant detail. This can include information appearing in identification documents or verification records.
Certain technical data may be gathered automatically when you access the platform. It can include an IP address, device type, operating system, browser information, language settings, a location approximated from technical data, session details and activity linked to platform use.
FairPlay may also handle customer-support communications, preferences submitted on the platform and information needed to protect an account or examine suspicious activity.
Where payment or transaction features are lawfully available, data connected with those transactions may also be processed. Authorised payment or financial service providers may assist in handling payment information.
Why FairPlay Uses Personal Data
FairPlay limits the processing of personal data to defined business, operational, security and legal purposes.
Information may be used to open and administer accounts, give users access to available services, verify submitted details, answer enquiries, keep the platform functioning and improve the overall user experience.
Personal data may also help protect accounts and systems from fraud, unauthorised access, misuse and other security threats.
Where applicable law permits, information may support service messages, platform updates, analytics and improvements to digital features. FairPlay sends promotional communications only when an appropriate legal basis exists, and users may be able to manage the relevant communication preferences.
Processing may also take place when necessary to meet applicable legislation or regulatory duties, respond to lawful requests from authorities, or deal with legal proceedings.
FairPlay Cookies and Similar Technologies
FairPlay may use cookies and related technologies to keep the platform working, remember preferences, understand how people use digital services and support security.
Certain cookies are needed for technical operation, account functions or security. Where permitted, others may be used for analytics, performance measurement or personalisation.
Most browsers provide settings for restricting or removing cookies. Blocking particular technologies may reduce the availability or performance of some platform features.
If applicable law requires consent for non-essential cookies or related technologies, FairPlay will use them in line with the relevant consent requirements.
When Personal Data May Be Shared
FairPlay does not disclose personal information unless there is a legitimate reason to do so.
Information may be shared with organisations that operate or support the platform. These can include technology providers, hosting services, security providers, customer-support partners, professional advisers and other service providers engaged for legitimate business purposes.
Where lawful payment or verification functions are offered, relevant information may also go to organisations that process payments, verify identity or help prevent fraud.
FairPlay may disclose information to regulators, courts, law-enforcement authorities or other public bodies when the law requires it or in response to a valid legal request.
A corporate restructuring, merger, acquisition, business transfer or similar transaction may involve transferring relevant information. Any such transfer remains subject to applicable legal requirements and appropriate safeguards.
International Processing of Personal Data
Because FairPlay has an international presence, personal data may be stored or otherwise processed outside the country from which a user accesses the platform.
When information moves across borders, reasonable measures are taken to protect it in accordance with applicable data protection requirements. Service providers that receive personal data are expected to use it only for authorised purposes and to maintain appropriate safeguards.
The laws of a relevant jurisdiction may impose additional requirements or restrictions on cross-border data transfers.
FairPlay Data Retention
Personal data is kept only for the period reasonably needed to fulfil the purpose for which it was collected or another legitimate purpose allowed by law.
How long information is retained may vary with its type, the nature of the user relationship, security needs, and applicable legal or regulatory obligations.
After an account becomes inactive, information may still be kept where necessary to comply with legal obligations, settle disputes, investigate fraud, enforce agreements or protect legitimate interests.
Once personal data is no longer required, it may be deleted, anonymised or handled in another manner consistent with applicable retention requirements.
FairPlay Data Security
Safeguarding personal information is an important part of FairPlay's operations.
FairPlay may use administrative, organisational and technical measures designed to reduce the risk of unauthorised access, loss, alteration, disclosure or misuse. Depending on the nature of the personal data, these measures can include access controls, system monitoring, security procedures and other appropriate safeguards.
Neither an online service nor an electronic storage method can promise absolute security. Users also help protect their accounts and should keep passwords and other access credentials confidential.
If you believe an account may have been compromised, contact FairPlay support as soon as possible through an available official support channel.
Your Privacy Rights and Requests
Your rights in relation to personal data processed by FairPlay depend on the applicable law and on whether the relevant data protection provisions are in force.
Where available, those rights may allow you to ask for information about personal data, seek the correction or updating of inaccurate details, request deletion, withdraw consent when processing relies on consent, or raise a grievance about the handling of personal information.
A right may be restricted where continued retention or processing is necessary to meet legal obligations, prevent fraud, resolve a dispute, or establish, exercise or defend a legal claim.
You can submit a personal-data request through an official FairPlay customer-support or privacy contact channel made available on the platform.
India Data Protection Framework
When processing personal data relating to users in India, FairPlay takes account of applicable Indian privacy and information-technology requirements.
India's Digital Personal Data Protection Act, 2023 and Digital Personal Data Protection Rules, 2025 set out a national framework for processing digital personal data. Relevant provisions take effect in accordance with the commencement and implementation timetable set by the Government of India.
FairPlay will continue reviewing its privacy practices as provisions become applicable and regulatory requirements evolve.
Nothing in this FairPlay Privacy Policy is intended to restrict any right that applicable data protection legislation does not allow to be excluded.
Children and Legal Age Limits
FairPlay services are designed for adults; they are not directed to children.
FairPlay does not knowingly seek personal data from anyone who is not legally eligible to use the relevant services. Age requirements can vary according to the jurisdiction and the type of service concerned.
If information connected with an ineligible minor is identified, FairPlay may take appropriate action under applicable law, including restricting access or deleting information where required.
External Links and Third-Party Services
Links on the platform may lead to websites, applications or services run by third parties.
FairPlay neither controls the privacy practices of independent third parties nor accepts responsibility for the way they collect or process information. Review an external service's privacy policy and relevant terms before giving it personal information.
An external link alone does not indicate that FairPlay controls or endorses a third party's data-processing practices.
Updates to This FairPlay Privacy Policy
FairPlay may revise this policy when platform functions, business operations, security practices, legal requirements or data protection regulations change.
If a change is material, the revised policy will be published with a new revision date. FairPlay may provide further notice where applicable law requires it.
Review this page from time to time to remain informed about how FairPlay handles personal information.
Contact FairPlay About Privacy
Send questions, requests or concerns about this policy or the processing of personal data through an official FairPlay customer-support or privacy communication channel available on the platform.
Include enough detail for the matter to be identified and addressed appropriately. Additional verification may be required before account or personal-data information is disclosed or changed.